According to noted psychologist Abraham Maslow’s “hierarchy of needs,” hunger and health are the basic needs that must be met before we can satisfy “higher” needs like belonging, love, or self-actualization. To put it simply, if we are starving or ill, we don’t have the bandwidth for anything more than getting food or getting better. Those who have ever battled a serious illness know this struggle all too well. There is nothing like disease to put your world on pause. For those who live alone and provide for themselves, the basic effort to prepare food as they fight their illness can be overwhelming. This labor is amplified for sick people with families for which they are the sole provider. This is where God’s Love We Deliver steps in.
I might have a New York accent and an Austin zip code, but my heart will always be in the Caribbean. Face in the sun, butt in the sand and an ice-cold Kalik in hand: this is my paradise. In the West Indies, the perfect beach is not hard to find. From Antigua to Saint Maarten to the Exumas, you’ll find water an impossible shade of blue and sand so fine that it squeaks as you walk—“barking sand,” as the locals call it. But the view from the lounge chair isn’t the only thing that keeps me coming back. For me, it is all about the people. Some vacationers prefer the seclusion of resort life where all meals are served at the same sleepy bar, and the only locals you meet are the ones tending it. Not me. Golf carting the fairway is fun, but give me an open-air jeep and a long dirt road on its way to town, and I’m in heaven.
All businesses have a particular set of core values. These values are not just hopeful ideals or marketing lip service. True core values are the bones of a business — the groundwork that supports its purpose and the map that directs its growth. Just as a person cannot lie about who they really are to people who know them well, a business cannot hide its core values from its clients or its community. They are clear in every decision, action and exchange that the business makes. Eventually, core values become a company’s culture.
We are known for our culture. I am often asked how we managed to recruit such a tight-knit, passionate bunch of overachievers, and how we sustain this cohesion as we grow so rapidly. The answer is simple: our culture grew out of core values that we identified early, seek in every team member and remind ourselves of daily. These are the values that have shaped us from the beginning and have led to our success in countless ways: